eBalbharati 100% Buyer Protection Details

EBalbharati.in has a friendly return and refund policy to ensure your online purchase is free of stress. We offer "100% Buyer Protection Program" for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.

What is EBalbharati's Return Policy?

Our "100% Buyer Protection Program" allows for easy returns and refunds for:

Pen Drive / DVD which you received in "Damaged/Defective/Broken" condition.

All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery may not be entertained by sellers.

How to raise dispute for an order?

You need to register your dispute in the following way:

You need to send an email to us with the problem specified and return request.

When will I be refunded?

We can refund you upon the receipt of the item back from you or when the online tracking shows as delivered to our address. Remember that items have to be returned to us directly by you. Once we receive the return item, we will credit the amount back to you within 15 working days (excluding weekends and bank holidays).

How are items packaged?

All items are carefully packaged to avoid any form of damage.

What are the shipping charges?

Sellers provide FREE delivery on most items in India. Some items may have shipping depending on the nature of the product. For international orders, shipping charges vary by item, and prices may differ for different countries.

What is the estimated delivery time?

The estimated time of delivery is within 7 working days for domestic orders and 21 working days for international orders. All orders get shipped within 5 days from EBalbharati’s warehouse.

How will the delivery be done?

• We try to process all deliveries through reputed courier companies like Bluedart, Aramex, AFL, DTDC, DHL, and Fedex. In some cases, we may use Indian Speed Post if the pincode is not serviceable by these companies.
• If there is no courier service available in your area, we will get in touch with you to work out an alternative delivery location.

How can I track the delivery of my order?

All EBalbharati items are delivered through reputed courier partners who will provide you with a Tracking ID. You can track your delivery on the courier partner's website using the tracking number, which will be emailed to you once your order is dispatched.